Safe House

Refund Policy

The goal is simple: if a real purchase or access problem happens, contact support and we will handle it plainly.

Last updated: May 23, 2026

Digital Ebook Access

The product is a digital ebook delivered as PDF and EPUB files by private access link. Because the files are digital, refund requests are reviewed case by case after delivery.

When To Contact Support

Email support@safehousebook.com if you made a duplicate purchase, entered the wrong email, cannot access the files after using the access-link recovery form, or believe there was a checkout error.

Access Help First

If the issue is delivery or an expired link, we will first try to send a fresh private access link to the checkout email. Access-link recovery is available from the thank-you page.

Refund Timing

For the fastest review, contact support within 7 days of purchase and include the checkout email address. Do not send card numbers or banking details by email.

Contact

For refund or access questions, email support@safehousebook.com.